Society for Intercultural Education Training and Research

12.10.2018 – Day 1

7:00/7:15-08:00 Wake up!

Morning Joy (mindfulness) - Katarzyna Molęda

For both beginners and advanced mindfulness practitioners, this simple practice consists of easy movements inspired by yoga and is followed by standing or sitting body scan. We are relaxed and the same time attentive to our experience. This practice cultivates presence in the body and develops body awareness, as well it helps to become more balanced and grounded, not to mention the joy that comes with natural, unstrained movement!

Katarzyna Molęda, trainer and business consultant, public speaker, Co-Founder of Enterculture. As a sociologist and Scandinavian Studies expert, she integrates in her work social, behavioural and neuroscientific perspective. Katarzyna is a former diplomat, author of a bestselling book about Swedish culture „Swedes. Warm in the north” and articles in magazines. Lives in Stockholm.

Sacred Earth Meditation Shake (relaxation through movement) - Barbara Bartczak

Dr Barbara Bartczak, Intercultural Expert and Diversity Management Consultant. She enjoys connecting people from all over the world and visiting new places. For Barbara, being an intercultural trainer and consultant is a big adventure, which has brought her to many places. It has given her the opportunity to work with international clients and support them to improve their efficiency in international cooperation. And she loves it! She has provided intercultural and communication trainings in Poland, Germany, India, Thailand and also Singapore. She has authored publications on intercultural communication and articles on cross-cultural differences. She is currently living in the beautiful city of Amsterdam. She is very excited about her current business challenge is to train the next generation of intercultural trainers in the European Institute for Intercultural Development (www.eifid.com).


8:30-9:30 Breakfast


09:30-11:00 Opening Session

Opening of the Congress by Eileen Gricuk, President SIETAR Polska

Keynote Presentation by Tatyana Fertelmeyster

Tatyana Fertelmeyster, born and raised in Moscow, Russia, came to the United States in 1989 as a refugee. Being a journalist by training, she went back to school in the US and became a mental health counselor. Tatyana’s work experience included refugee resettlement and counseling for Russian- and English-speaking individuals, families, and groups before becoming an intercultural and diversity consultant and trainer.

Founder and Principal of Connecting Differences, Tatyana is a nationally and internationally recognized expert in Intercultural Competence, Diversity and Inclusion, Global Agility Development, and Facilitation for Multicultural Groups. She is a Licensed Clinical Professional Counselor.

Tatyana is proud of her unofficial title of a Chief Clarity Officer. Her practice of Spontaneous Facilitation supports Tatyana’s ability to engage and sustain engagement through challenging moments and interactions. Her clients appreciate her intense attention to meaning-making with individuals and groups, non-defensive listening, and ability to effectively articulate insights. Tatyana always brings to her very serious work her sense of humor, wit, and a bit of stand-up comedy.


11:00-11:30 Coffee, Tea, Conversations and Meeting new and old friends


11:30-13:30 Session 1: Now and How we got Here?

This Session is all about understanding the now, so that it can equip us to be prepared for what’s next. Speakers will be examining challenges in areas of science, education, politics and the economy:

Training in populist times: cultural answers to social questions? Ian Maloy

Ian Maloy is a trainer who has been working mostly with volunteers since 2006 including with the European Voluntary Service programme, helping volunteers to reflect upon their inter- and trans-cultural experiences, as well as specialising in the themes of classism, austerity, homelessness, men's issues and the history of the Nazis. He is from Wrocław (where he has been living since 2008), while being born in Wales and having lived in England, France, and Germany (where he largely works). His identities are that of trainer, father, husband, allotment gardener, heavy metal fan, singer, football fan, from the under-class, bird watcher and future Martian.

Radykalizacja - dlaczego tak obecna współcześnie i jakie są jej psychologiczne źródła? Kinga Bialek

Kinga Białek, psycholog międzykulturowa i trenerka umiejętności psychologicznych, certyfikowana przez Polskie Towarzystwo Psychologiczne. Od 2000 roku zajmuje się prowadzeniem szkoleń i programów, które nastawione są na rozwój kompetencji międzykulturowej. Pracuje dla sektorów biznesowego, non-profit, akademickiego i publicznego, w Polsce i zagranicą.

Kinga specjalizuje się w budowaniu dialogu pomiędzy osobami o różnym pochodzeniu kulturowym, we wzmacnianiu potencjału osób migrujących (ekspatów, migrantów, uchodźców) oraz we wspieraniu efektywności we współpracy międzynarodowej. Posiada ponad 17 lat doświadczenia w prowadzeniu szkoleń, analizy potrzeb szkoleniowych i ewaluacji procesu szkoleniowego.

Jest współautorką pierwszego w języku polskim podręcznika dla trenerów międzykulturowych. Jest także współautorką i redaktorką pierwszego w języku polskim psychologicznego poradnika dla Polaków powracających do Polski z pobytu na emigracji (re-emigranci).

Jest zaangażowaną członkinią SIETAR Polska; od 2015 roku zasiada w jego Zarządzie, a od 2017 służy SIETAR Polska jako Wice-Prezeska. Kinga jest także krajową reprezentantką w sieci Radicalization Awareness Network, działającej przy Komisji Europejskiej, w której wspólnie z ekspertami z całej Europy, przygotowuje programy i projekty mające na celu przeciwdziałanie radykalizacji.

Africans in Asia. Why, where and how? Dr Malwina Bakalarska

The sessions will higlight three questions: ‘Why do Africans embark on long and short term migrations into Asian countries?’; ‘Where do they decide to live, work and study in South-East and East Asia? and ‘How do they deal with local societies?’. Behind these socio-economic frames we will reflect on historical and political context of postcolonial heritage, neocolonial hidden structures and racial discourse in-between African fascination of so called „Orient” and pragmatic reality. Nevertheless it is worth wondering: ‘Does Europe still matter in this South-South Transfer?’

Dr Malwina Bakalarska, Intercultural Trainer, Cross-Cultural Researcher and Multiculturalism Consultant. She cooperates with the European Academy of Diplomacy, the Polish-African Chamber of Commerce and Industry, Business Link Poland. Member of the expert boards at the „Diversity Hub” and „ThinkTank. Centre for Dialogue and Analysis”. Initiator and head of the research project „Africans in Asia. China and Malaysia as the new Destinations for Nigerian Migrations” www.AfricansInAsia.com sponsored by the National Science Center, Poland and affiliated to the Institute of Mediterranean and Oriental Cultures of The Polish Academy of Sciences. Passionate of „Ethno-Orient” design, West African contemporary ballet, Asian ink painting and Mandarin Chinese language. She serves also as a media commentator on African social affairs (TVN 24, Polsat News 2, Radio TokFM; Polish Radio: channels: 1, 2, 3, 4). Listed on ZnaneEkspertki.pl database.

Diversity in recruitment – an analysis of a macro socio-cultural concept and its implications for business competitiveness and workforce inclusion Lucia Bernabei

Lucia Bernabei is an Italian professional currently living in Krakow. She's been in the corporate recruitment industry for 3+ years and currently works as a Senior Recruitment Consultant at Hays, where she is accountable for full life-cycle recruiting projects, covering different countries in the EMEAR region. Apart from being a recruiter, Lucia supports her Team by providing training on processes, stakeholder management and intercultural communication. She holds a BA in Political Science and International Relations (La Sapienza – Rome), a MA in Diplomacy & Intercultural Studies (Collegium Civitas – Warsaw) and a postgraduate diploma in International HM Management (Wroclaw University). In her personal and professional life Lucia strongly supports intercultural encounters and tries to avoid assumptions, stereotypes and prejudices. She believes that a vivid intercultural approach is the most effective strategy in any international environment to create a common ground to understand, communicate and find a favourable agreement. Lucia loves people development and empowerment, diversity and a good glass of wine 🙂


13:30-15:00 Lunch


15:00-16:20 Session 2: Nerdshops

This session will focus on questions, rather than answers. Speakers will explore concepts, ideas and hunches. Discussion heavy, pushing the envelope and developing understanding, Nerdshops will be all about thinking together and going deep. We’ll have:

“The fourth Industrial Revolution”: exploring the effects and implications artificial intelligence may have on how we work in the future Barbara StClaire Ostwald

What is AI? A fairly broad definition: AI is a system which will typically demonstrate at least some of the following behaviours associated with human intelligence such as: learning, planning, reasoning, problem solving, perception, motion knowledge representation and perhaps to a lesser extent social intelligence and creativity. What makes AI different to Robots? AI learns and Robots are programmed!

By far the biggest breakthroughs in recent years on AI have been in the field of machine learning and in particular “deep” learning. This type of learning is where machines use algorithms to build analytical models which help computers to “learn” from huge amounts of data.

What does AI mean in practice? What could be the implications for SIETARIANS and the business/areas in which we work? What is the size of the industry you work in? For example, who are the top training companies? Are they using AI? Who is in the middle and who will be left out in the cold without a job?

The evolution to more AI has started and cannot be stopped, it is accelerating. We will be discussing how AI is going to affect you. What is your next move? How will you change the way you work? I look forward to hearing your thoughts, your involvement and what you will bring to the discussion!

Barbara StClaire-Ostwald has pursued an international career working for multinationals and IFIs in the Private, Public and Not for Profit Sectors such as the European Union, The European Bank for Reconstruction and Development, Arco Morocco and Transport for London. She has lived and worked in Continental Europe and North Africa and recently returned to Poland. She specializes in global executive coaching and facilitating the strategic management training of international teams.

Intercultural starts with ‘I’: to what degree is critical self-reflection at the core of intercultural competence? Eileen Gricuk

Safety announcements before departure on airplanes instruct you to place your oxygen mask on first before you assist those around you. As intercultural communication professionals, are we intercultural enough to be working with others? How can we check we are ready to 'take off' to support others to become effective intercultural beings? This session will explore what we as individuals need to be aware of and what our personal intercultural dashboard could look like.

Eileen Gricuk is one of ten siblings and knows what it is like to collaborate in an important group and yet remain individual. As a PCC accredited coach, she brings the balance of the me/us/it perspectives to her work with clients. She has coached leaders in multinational environments across Europe, Africa, Middle East, Central Asia and North America on their leadership development, as well as teams and relationship systems. In addition to coaching, she currently acts as Executive Director of the Polish Canadian Chamber of Commerce in Warsaw, and President of SIETAR Polska. She is a proud Fellow of the Intercultural Communication Institute, Portland, OR.

Games: a path to foster engagement in learning? Patrycja Paula Gas

Lack of engagement and active paricipation? Storytelling and eduLRP is involving everybody, taking us out of comfort zone and putting in shoes of migrants, refugees, discriminated or any other group we wish to work on. During my presentation I will show funcions of storytelling – educative (enhancing IC competences), therapeutical (personal development) and socializing (community building), and ways of analysing and evaluating the process. From talking to acting, from understanding to internalizing, from discussing to analysing and interpreting. Two case study from Sweden and Berlin will be presented.

Patrycja Paula Gas, anthropologist, storyteller, social and intercultural competences trainer, lecturer (UJ, KUL). Author of the book „Dajakowie – wolni ludzie z Borneo”, WUJ 2017 („The Dayaks – free folk of Borneo”) based on two years fieldwork in Indonesia. Co-funder of Foundation NAUSIKA promoting alternative education. Currently engaging in PhD research on how common narration can build multicultural community (fieldwork in Sweden). Working with Erasmus+ programme (mostly in Poland, Germany and Sweden) designing trainings using storytelling and gamification techniques.

Swap the whole holy essentialist hole for holistic cognitive integrity George Simons

This workshop relies on postmodern, linguistic, performative,iconic and constructionist thinking, drawing on recent research in neurology and cognitive science. We will perform fully interactive, holistic activities, in a safe space, avoiding positivistic, static and essentialist approaches. We will crowdsource contemporary cultural know-how based on whole person engagement and reflection.Games – A path to Foster engagement in learning?

George Simons created the award-winning diversophy® game series for developing intercultural competence. Living in France, he delivers consulting, coaching, and training worldwide. Publications include: EuroDiversity, Men and Women: Partners at Work, Seven Ways to Lighten your Life, Putting Diversity to Work, and eight Cultural Detective® intercultural guides. Currently he helps develop pro bono acculturation tools for migrants and the communities that receive them.


16:20-17:00 Coffee, Tea, Conversations and Meeting new and old friends


17:00-18:30 Session 3: Integration X - Plenary Session

This plenary session will feature a row of TED-Style short talks, meant to shed a light on an idea, an insight or an experience that highlights the need to integrate what was previously thought of being separated. We’ll champion the combining, the mash-ups, the mixing and enriching. The talks will include:

The higher education of the soup kitchen. Lessons about mindfulness in the unlikeliest of places. Anna Zubrzycki

Anna Zubrzycki is director of the Mindfulness Association Poland. She has studied and practiced meditation since 1993, completing the MA Mindfulness at Aberedeen University Scotland and its teacher training program. She a trainer and supervisor of all the courses certified by the Mindfulness Association UK.

Anna was co-founder and and principal actor of Song of the Goat theatre , Wroclaw, Poland 1996-2014 and Course Leader of the MA Acting at Manchester Metropolitan University.

She has formed the Voices Foundation  producing performances, community projects and Mindfulness training and continues to lead an extensive training program for actors in Wroclaw, at the Warsaw Theatre Acadamy, and collaborates with the Zurich University of the Arts.

Holy Heimat, Batman! Christian Dumais

In his talk, Christian will be discussing the Jewish influence on American superheroes before zooming into Batman and examining how his birth and life metaphorically reflects the European Jewish pre-war/post-war experience and the concept of Heimat.

Christian A. Dumais is an American media consultant, writer and comedian living in Poland. His work has been featured in numerous outlets over the last two decades, including CNN, MTV, Comedy Central and more. His books include the short story collection Empty Rooms Lonely Countries and Smashed: The Life and Tweets of Drunk Hulk - based on the successful Twitter feed, @DRUNKHULK.

Cinematic programme design: story not as method, but as skeleton Bastian Küntzel

Bastian Küntzel is an innovative facilitator, trainer and coach that creatively pushes the boundaries of mainstream approaches to learning. He facilitates learning at the intersection of culture, communication and management. Bastian has been involved in the training field since 1998, having started as a volunteer in an international youth organisation. He holds a Master’s Degree in Intercultural Communication and Adult Education and now works globally with clients such as the United Nations, Credit Suisse, Google, Ernst&Young, ABB, HP, IBM, Daimler and IKEA. Bastian works with international organisations and companies in developing, designing and implementing training programmes and events. Each training concept and activity is custom made to fit the group, their situation and the challenges they face. Together with his clients, he finds solutions, addresses challenges constructively and equips their teams with the competences necessary to be successful in international, diverse and complex environments.

(Un)Tangling identity Michalina Konkel

Michalina Konkel is a cross-cultural consultant, who supports development, sets challenges, and helps to understand. Since 2008, Michalina has consulted on cooperating in multinational groups, having gained education in international programs like British Council’s Intercultural Navigators. Having a Master in Psychology from the prestigious Jagiellonian University gives Michalina a solid base to analyse how groups behave in organisations. Michalina is a licensed consultant in Extended DISC®, IWAM (Inventory for Work Attitude and Motivation), Systemic and Psychodynamic Coach, and has been certified in Rational Behavioural Therapy I. In addition to speaking at professional conferences, she was also a past-President of SIETAR Polska. Her passion is the Youth in Action program where she ran nine full-week cross-cultural trainings for international youth leaders. Privately, Michalina loves Indian cuisine and trips with an unknown itinerary. Together with her husband, Michalina has written three travellers’ blogs describing their trips to Syria, Lebanon, Jordan, and India. Currently, she is working on another blog on Iran.


18:30-20:00 Breathing, resting, collecting thoughts


20:00 Gala Dinner and 10th Anniversary Celebration of SIETAR Polska

13.10.2018 – Day 2

7:00/7:15-08:00 Wake up!

Yoga (Iyengar, Kundalini) Aleksandra Passendorfer

Aleksandra Passendorfer is a social psychologist, international mediator and business trainer specialising in intercultural communication and negotiation. She designs and delivers bespoke training on interpersonal skills, working with clients of different cultures and professional ethics. She is inspired by the human potential when working on team building and team integration assignments. Other activity she is engaged in include creating and running sessions on negotiation techniques, emotional intelligence, communication and influence on demanding clients. She is a graduate of SWPS University, Polish Mediation Center and TROP School for Trainers. Privately she is an avid lover of brush, paint and canvas.

Three Strengths (balance through voice, movement and breath) Ian Maloy

Ian Maloy is a trainer who has been working mostly with volunteers since 2006 including with the European Voluntary Service programme, helping volunteers to reflect upon their inter- and trans-cultural experiences, as well as specialising in the themes of classism, austerity, homelessness, men's issues and the history of the Nazis. He is from Wrocław (where he has been living since 2008), while being born in Wales and having lived in England, France, and Germany (where he largely works). His identities are that of trainer, father, husband, allotment gardener, heavy metal fan, singer, football fan, from the under-class, bird watcher and future Martian.


8:30-9:30 Breakfast


9:30-11:00 Session 4: The Now we can Learn from

This session is very praxis oriented and meant to help us learn from concrete examples. Speakers will be examining best practices from science, education, business and the 3rd Sector. Sessions will include:

Diversity strategies of Danone Dawid Rutkowski

Dawid Rutkowski works as a consultant in the IT sector. Currently supporting regional PM and Account Manager functions in a shared services organization. Multicultural experience gained working in multinational corporations in the financial, chemical and FMCG industries. Carried out projects in the Balkan countries, North and South Africa, and the Middle East. As a board member of Sietar Polska, Dawid brings his passion for developing multicultural skills as well as his many years of experience in corporate support services and the professionalisation of financial management. He believes that intercultural dialogue is the future of modern societies. Privately, a happy husband and dad of two wonderful sons. An avid photographer and traveler.

Multiculturalism the Canadian way - the Red Couch Tour Ela Kinowska

Ela Kinowska is a photographer, film producer and culture animator. In 1990 Ela emigrated to Canada. She currently lives in three places: Ottawa (Canada), Sopot (Poland) and Bishkek (Kyrgyzstan). Ela has been photographing for the last 35 years and has presented her photographs at many individual and collective exhibitions, including Canada, Mexico, Serbia, Hungary, Poland, Russia and Colombia. In 2008, Ela produced a film for Canadian Television "And who are you?", addressing the issue of national identity in Canada. Currently, she is a co-producer of the Canadian documentary about Andrzej Wajda "Wajda i Ty". In 2017, Ela co-produced the flagship Canadian project "The Red Couch Tour" for the celebration of the 150th anniversary of Canada with Piotr Sobierajski. Together, they traveled across Canada with a red sofa and invited Canadians to answer one question: "What does Canada mean to you?" "The Red Couch Tour" project was the subject of many presentations with audiences in Canada and Poland, including the Museum of Emigration in Gdynia and the Public Library in Gdańsk.

Making friends in Scandinavia Magdalena Kusojć & Katarzyna Molęda

We are often in contact with people moving to Scandinavia and we observe that coming from more relationship-oriented and collectivistic cultures they find it difficult to build relationships. Why common strategies do not always work when foreigners try to make friends in Scandinavia? How to establish relationships in Scandinavia and how to help others who find it difficult to find a way into a Scandinavian society? Insights and practical guidelines from Swedish-Polish trainers’ duet Enterculture.

Magdalena Kusojc is an experienced trainer, coach and business practitioner with over 15 years of experience in international business working with different markets: Scandinavia, Central and Eastern Europe, Western Europe and the Middle East. She has a strong professional record in people leadership, training and development, change management, and organizational culture development. As a coach, she focuses on cultural and relocation coaching, as well as business and career coaching. Her expertise is long distance working and managing multinational and virtual teams. She enjoys sharing her knowledge and is appreciated for presenting her experience in a warm, amusing and thought-provoking manner. Magdalena has lived and worked in Norway, England and Saudi Arabia. She is a devoted traveler across cultures, be it national cultures or various environments.

Katarzyna Molęda Trainer and business consultant, public speaker, Co-Founder of Enterculture. As a sociologist and Scandinavian Studies expert, she integrates in her work social, behavioural and neuroscientific perspective. Katarzyna is a former diplomat, author of a bestselling book about Swedish culture „Swedes. Warm in the north” and articles in magazines. Lives in Stockholm.

Do Polish construction workers dream of Nordic leadership? Case of cross-cultural organizational development in a mid-size construction company in Norway Piotr Pluta

A Norwegian construction company asked me to deliver a leadership development program for leaders on all levels, including many Poles (of company’s 500 employees ca. 70% are Polish). I wasn’t approached due to my experience from similar programs – but because I was probably the only organizational psychologist and consultant in Norway who also spoke Polish…

I will share learning points from trying, failing and succeeding using different tools and approaches; being outside of comfort zone and quickly realizing that this job will be as much about leadership and cross-cultural communication, as about organizational development and navigating between different groups of interests and levels in the organization.

With this session, I also hope to contribute insights into the type of work that cross-cultural and organizational consultants rarely seem to do: working with groups immigrant construction workers.

Piotr Pluta is an organizational psychologist, consultant and works as a managing director of a Norwegian HR consultancy: Human Factors. The company is behind Norway’s leading test tool: the Diversity Icebreaker. Piotr also delivers workshops and lectures on Norwegian culture. He is also involved in a number of research projects investigating humor and is dedicated to popularization of psychology of humor (he writes the www.psychologyofhumor.com blog and gives lectures on the topic, e.g. TEDx).


11:00-11:30 Coffee, Tea, Conversations and Meeting new and old friends


11:30-13:30 Session 5: Skilling Up

These interactive, action-oriented and experiential workshops are all about building new skills. Speakers, trainers and facilitators will be working with us to set us up for success by building that crucial competence. Workshops will include:

Tenderly looking at the mind. Practicing mindfulness. Anna Zubrzycki

Gamifikacja w akulturacji migrantów Teresa Mroczek

Warsztaty dotyczą skuteczności narzędzi szkoleniowych w formie gier. Głównym tematem będzie wykorzystanie gamifikacji w procesie budowania udanych relacji pomiędzy osobami nowo przybyłymi oraz przedstawicielami lokalnych społeczności i organizacji. Zastosowana zostanie technologia diversophy®, która odnosi sukces w dziedzinie akulturacji w licznych krajach na całym świecie dzięki zasadzie wytwarzania atmosfery bezpieczeństwa, wzajemnej akceptacji, szacunku i zaufania.

Uczestnicy warsztatów będą mieli okazję przetestowania polsko-angielskiej gry stanowiącej mini wersję Kompetencji Kulturowej, której autorem jest dr George Simons, jeden z mistrzów na poziomie światowym w dziedzinie międzykulturowego doradztwa i szkolenia. Gra oferuje perspektywy zarządzania kwestiami kulturowymi w sytuacjach życia codziennego i w środowisku pracy. W formie zabawy, zachęca uczestników do zorganizowania i wykorzystania tego, co najwartościowsze z ich międzykulturowej wiedzy i doświadczenia, oraz zapewnia nabywanie nowych umiejętności potrzebnych w relacjach interpersonalnych.

Teresa Mroczek, trener międzykulturowy, przeprowadza szkolenia i warsztaty w języku polskim, angielskim, francuskim i hiszpańskim. Z 15-letnim doświadczeniem życia i pracy w krajach różnorodnych kulturowo, specjalizuje się w budowaniu efektywnej współpracy Polaków za granicą z jednostkami i organizacjami mającymi odmienne uwarunkowania językowe, kulturowe i światopoglądowe. Współpracuje nad rozwojem diversophy®, międzykulturowego narzędzia szkoleniowego.

Design thinking - a tool for trainers for creating intercultural training programs and for working with multicultural groups Dr Barbara Bartczak & Ewa Tomczak

Dr Barbara Bartczak, Intercultural Expert and Diversity Management Consultant. She enjoys connecting people from all over the world and visiting new places. For Barbara, being an intercultural trainer and consultant is a big adventure, which has brought her to many places. It has given her the opportunity to work with international clients and support them to improve their efficiency in international cooperation. And she loves it! She has provided intercultural and communication trainings in Poland, Germany, India, Thailand and also Singapore. She has authored publications on intercultural communication and articles on cross-cultural differences. She is currently living in the beautiful city of Amsterdam. She is very excited about her current business challenge is to train the next generation of intercultural trainers in the European Institute for Intercultural Development (www.eifid.com).

Ewa Tomczak, Design Thinking facilitator and business trainer with a rich background in marketing and communication. Ewa has over 7 years of experience in running business training and workshops. Many organizations have benefited from her support during initiating, planning and implementing improvements, optimizing organizational structure, introducing new products to the market and creating coherent marketing strategies. She helps companies that aim at enhancing the employees' engagement, exercising the potential of interdisciplinary teams and unleashing the power of creative methods.

Design your elevator pitch and unique value proposition with LEGO® SERIOUS PLAY® Tatiana Gavrilova

Explore and design your elevator pitch and your unique value proposition for your customers. You will practice hands-on style the essentials of LEGO® SERIOUS PLAY® - a facilitated thinking, communication and decision-making technique, and design tool. Share your challenge and get the feedback to enable you to add more and improve your customer communication.

Tatiana Gavrilova is a LEGO® SERIOUS PLAY® Certified Facilitator, trained by Robert Rasmussen, the Association of Master Trainers leader. Tatiana is educated in languages and business, her MBA dissertation deals with effectiveness of soft skills' training transfer and culture change. Tatiana is a dedicated business facilitator, enthusiastic about experiential learning and agile development, change and cross cultural contexts,.She is also an experienced senior manager, coach and mentor, as she has been leading international manufacturing site projects, and also an experienced educator, as she has been working as a university tutor. Now she is delivering corporate strategy sessions, developing and coaching teams, using LEGO® SERIOUS PLAY®, design thinking and experiential facilitation techniques, delivering train-the-trainer and language courses internationally ( Denmark, Holland, Switzerland, Austria, Spain, Turkey, Poland, Russia, Georgia etc).


13:30-15:00 Lunch


15:00-17:30 Session 6: Integrating the Now with the Future

We all know the feeling of leaving a conference with a ton of inspiration and new insights, but then life rushes back in and we don’t manage to make it stick. We don’t want this Congress to finish without providing the space to forge those new partnerships, projects, research initiatives, training products, diagnostic tools, or whatever else may have occurred to you in a session, during a coffee break or during the morning yoga. During this Open Space, we’re giving all of us the time to write it down, and make it stick.


18:00-19:00 Celebrating the new ideas that spring from the Congress and applauding each other for our collective work during the past two days.

Closing the Congress


19:00-20:30 Informal Dinner, Resting and Getting Ready


21:30 Party like it’s 1999