How to Move Beyond Polarization? – with Mai Lam NGUYEN – CONAN

Experiential Webinar

How to Move Beyond Polarization?

Narrative Coaching and Intercultural Transformative Mediation in Practice

In today’s professional environments, shaped by diversity in cultures, generations, and convictions, value-based conflicts — linked to beliefs, identities, and political or social perspectives — are increasingly common. These tensions can deepen divisions, reinforce opposing positions, and hinder constructive dialogue and collaboration.

Moving beyond polarization requires shifting away from dynamics of blaming, shaming, and excluding, toward a responsible acknowledgement of differences, allowing individuals and teams to remain in dialogue while holding divergent perspectives.

This experiential seminar draws on narrative coaching and intercultural transformative mediation, grounded in approaches developed and tested in organizational settings. Participants will explore practical ways to:

● Understand how polarization emerges in professional contexts

● Recognize intercultural and value-based dynamics

● Move beyond binary thinking and rigid positions

● Restore dialogue and relational capacity across differences

Through experiential exercises and reflective dialogue, the webinar offers practical tools to navigate polarization and foster more constructive collaboration in diverse professional environments.

Mai Lam Nguyen-Conan is an executive coach and partner at Good Coaching, working internationally with leaders and organizations facing complexity, cultural diversity, and polarization. Her approach combines narrative coaching, intercultural work, and transformative mediation, developed through extensive experience across Europe, Asia, and Africa. She is the author of Opening to Differences – Inclusive Intelligence (Gereso-2021 and 2025).

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